FAQ & Helps

Simply browse our products, select your size, add items to cart, and proceed to checkout. Follow the steps to complete your order securely.

Yes, we deliver all over Saudi Arabia.

Riyadh: Within 24 hours

Jeddah & other cities: Typically 3–5 business days, depending on logistics support

Yes. Most of our collections are unisex, designed to fit comfortably and stylishly for everyone.

Please refer to our Size Guide available on each product page. If you need help, our customer support team can assist you before placing your order.

While we try our best to deliver on time, delays may occur due to logistics or unforeseen circumstances. Our team will assist you if there is any delay.

We accept Cash on Delivery (COD) and online payments (as available on our website).

• Riyadh: Free delivery on orders SAR 100 and above
• Jeddah: SAR 10 delivery charge
• Other cities: SAR 15 delivery charge
• All over KSA: Free delivery on orders above SAR 400

Yes, you can request a return or exchange within 7 days of delivery, provided the item is:

• Unused and unwashed
• In original condition
• With original tags attached

Exchange is allowed only if:

• The size does not fit, or
• There is a manufacturing defect or damage
  (Subject to stock availability)

No. Items that are used, washed, damaged, or have removed tags are not eligible for return or exchange.

Contact our customer support with:

• Your order number
• Reason for return or exchange
• Clear photos/videos (required for damage issues)
  Our team will guide you through the process.

Once the returned item is received and inspected, refunds will be processed according to the payment method. Processing time may vary.

Delivery charges are non-refundable, unless the return is due to an error from UNIFIT.

You can reach us via WhatsApp or Hotline Number through the contact details provided on our website. Our support team is always happy to help.

Feel free to reach out — we’re always here to help.
UNIFIT — Built for the Bold.